Privacy Policy

This Privacy Policy explains how Hotline Bling AI ("we", "us") handles information when you use https://hotlineblingai.com.

Information We Collect

1. Account information: your name, email address and profile picture from the Google account you sign in with.
2. Photos you upload: the one or two images you provide so we can create your video, including the faces of the people or pets shown in them.
3. Generated videos: the videos we create for you and related details such as task status and creation time.
4. Usage data: pages visited, features used, credits spent and technical data such as browser type, device information and IP-derived security signals.
5. Payment data: the pack you bought, order and payment status. Payments are handled by Stripe; we never see or store your full card number.

How We Use Information

We use your information to create the videos you request, run your account, process payments and credits, prevent abuse and fraud, keep the service reliable, answer support requests and meet legal obligations. We use your uploaded photos only to generate the videos you asked for. We do not sell your photos, videos or personal data.

Service Providers

To run Hotline Bling AI we rely on providers for hosting, file storage, AI video processing, payments (Stripe), sign-in (Google) and analytics (Google Analytics). They receive only the data needed to perform their service for us. AI processing means your photos are sent to an AI model provider to generate your video; the AI provider does not keep your photos.

Storage and Retention

• Uploaded photos are deleted automatically 30 days after upload.
• Generated videos stay in your account so you can watch and download them, until you ask us to delete them.
• You can ask us to delete your photos, your videos or your whole account at any time, sooner than the automatic deletion, by emailing support@hotlineblingai.com.

Your Choices and Rights

You can request access to, correction of or deletion of your personal data, including your photos and videos, by emailing support@hotlineblingai.com. Depending on where you live you may have additional rights, such as objecting to certain processing or requesting a copy of your data.

Photos of Other People and Minors

Only upload photos of yourself, or of people who agreed to it. People in photos must be adults (18 or older). Do not upload photos of celebrities or public figures without their permission.

Cookies and Analytics

We use cookies to keep you signed in and Google Analytics to understand how the site is used. You can control cookies through your browser settings.

Security

We use reasonable technical and organisational measures to protect your data, but no online service can guarantee complete security.

Changes

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact

Privacy questions or requests: support@hotlineblingai.com.